Orders placed before 3pm ET ship same day. Orders placed after this time will ship the next business day. Please be sure you have entered your shipping address correctly. If there is an issue with your address, we will reach out to you for clarification prior to shipment.
Midnight Valley is not responsible for lost or stolen items once orders have shipped. If your order was damaged during transit, please be sure to take photos of your packaging and the damaged items at time of delivery and contact the appropriate shipping company to file a claim.
If you have any issues with your order, please let us know so we can do what we can to help.